🚚 SHIPPING POLICY
At Roundhouse Provision, we’re committed to providing fast, secure, and reliable shipping for all your supplement orders across the United States.
This policy outlines how we process and deliver your orders with care and transparency.
Processing Time
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All orders are processed within 3 business days after payment confirmation.
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Orders placed on weekends or U.S. public holidays will be processed on the next business day.
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During high-demand periods or promotions, processing may take slightly longer — but we always strive to ship as quickly as possible.
Shipping Methods & Delivery Times
We work with trusted U.S. shipping carriers to ensure your supplements arrive safely and on time.
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
⏱ Delivery times may vary based on your location and any carrier-related delays.
📌 Please note: Delivery estimates do not include the order processing time.
Shipping Coverage
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We currently ship to all 50 U.S. states, including Alaska and Hawaii.
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International shipping is not available at this time.
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For certain items, delivery to P.O. Boxes may not be supported — please provide a valid street address whenever possible.
Shipping Costs
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Shipping costs are calculated automatically at checkout based on your address and chosen shipping method.
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Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website or product pages.
Order Tracking
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Once your order ships, you’ll receive a confirmation email containing your tracking number.
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Tracking updates may take up to 24 hours to appear after shipment.
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You can track your supplement order anytime using the provided tracking link.
Delayed or Lost Packages
If your package is delayed, please:
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Check the carrier’s tracking page for the latest updates.
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If the issue persists, contact our support team — we’ll help resolve the matter promptly.
📦 Please note:
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We are not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping addresses provided by customers.
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However, we will always do our best to support you and communicate directly with carriers if an issue arises.
Contact Us
If you have any questions or concerns about our shipping policy, please reach out to our team:
📧 Email: help.roundhousee@gmail.com
📍 Address: 275 Carteret Street, Staten Island, New York 10307